Privacy Policy
MRO Building Supplies – Privacy Policy
This Privacy Policy explains how MRO Building Supplies collects, processes, stores, and uses personal information in connection with the use of our website and the products and services we offer. We are committed to protecting your privacy and handling your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.
1. Information We Collect
We may collect personal information that you provide to us directly, including your name, contact details (such as phone number and email address), delivery address, order details, and any other information you choose to provide when placing an order or contacting us.
2. How We Use Your Information
We use your personal information to process and deliver your orders, respond to enquiries, provide customer support, communicate with you regarding our products and services, comply with legal obligations, and improve our website and offerings.
3. Legal Grounds for Processing
We process personal information on the basis that it is necessary for the performance of a contract with you (for example, to process your order), to comply with legal obligations, or where we have a legitimate interest in operating and improving our business, always having regard to your rights and interests.
4. Sharing of Information
We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our website and delivering our products, such as payment service providers and delivery companies, and only to the extent necessary to provide our services. We may also disclose information where required by law or to protect our legal rights.
5. Security of Your Information
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Retention of Information
We retain personal information only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. When the information is no longer needed, we will take reasonable steps to delete or de-identify it.
7. Your Rights
Subject to applicable law, you have the right to access, correct, update, or request the deletion of your personal information, and to object to or restrict certain processing. You may also withdraw any consent you have given at any time. To exercise these rights, please contact us using the details below.
8. Cookies and Website Usage
Our website may use cookies and similar technologies to enhance your browsing experience and to understand how the website is used. You can adjust your browser settings to manage or block cookies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, and your continued use of our website after changes are published constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us using the contact details provided on our website.
MRO Building Supplies
Cape Town, WESTERN CAPE
068 768 0762
admin@mrobs.co.za
mrobs.co.za